Fill In Registration/Scheduling Representative - Psychiatry (DC - Madison Area)
Location: Madison, Wisconsin
Description: Dean Health System is currently interviewing Fill In Registration/Scheduling Representative - Psychiatry (DC - Madison Area) right now, this vacancy will be placed in Wisconsin. For complete informations about this vacancy opportunity kindly see the descriptions. Dean Clinic is one of the largest integrated healthcare delivery systems in ! the country. Established in 1904 and headquartered in Madison, Wisconsin, Dean providesmedical and health services through a network of clinics located throughout Southern Wisconsin. At Dean, we are committed to improving the health of our community and being one of the best providers of healthcare in the country. Our goal is to provide unsurpassed quality and compassionate care to every patient, every time. If your first priority is to provide the very best customer service to those you serve, apply today! Position Summary: The Registration Scheduling Representative, under the supervision of the Registration/Scheduling Coordinator and the Business Services Supervisor, provides exceptional customer service by serving as the frontline ambassador of service between the patient and the Medical Center. This includes, but is not limited to: Greeting patients immediately, in a friendly, helpful and welcoming manner Assisting patients in scheduling an appointment that meets! their needs Registering new patients, completely and accurate! ly Verifying demographic and insurance information is complete and accurate Collecting Co-payments at the time of service Answering phones in a friendly, helpful and welcoming manner, within Dean Standards Demonstrating a resourceful nature and actions when patients and/or internal customers have questions Closing each encounter in a friendly, helpful manner Must be flexible to work on an as needed basis. May be required to travel to sites where needed.
Qualifications:Required:
Fundamental desire and ability to provide exceptional customer service. High school diploma or equivalent with 1 year customer service, reception or business experience. Good decision-making, communication and organizational skills Ability to perform multiple tasks in a busy, ever-changing environment. Previous PC training and experience with the ability to type with full keyboard knowledge. Demonstrates flexibility to meet department needs on short notice. Adapts easily to! the workflow of the different departments Available to work a flexible schedule on short notice. Ability to work at least one shift in a 90 day period or as designated per department Ability to travel to other sites as needed. Preferred: Background in medical, dental, insurance or bank setting. Previous cash handling experience. Previous phone experience. Essential Physical Functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to sit for extended periods. Ability to see fine print and to use the computer for extended periods. Ability to continuously perform fine motor tasks, such as computer, writing or phone tasks. Ability to hear and converse on the phone and in person. Ability to safely lift lightweight boxes or equipment weighing up to 20! pounds and the ability to push items such as a wheelchair. Depending o! n specific location or position, the ability to work 1 st or 2 nd shift hours. For more information, please contact us at Deancareers@deancare.com or call us at 608-250-1000.
Salary Range
The hourly wage is $14.26.
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If you were eligible to this vacancy, please deliver us your resume, with salary requirements and a resume to Dean Health System.
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This vacancy starts available on: Fri, 19 Oct 2012 10:05:14 GMT
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